Returns & Exchanges

At Starpil Wax, we want to ensure you have the best professional waxing experience possible. If you are not completely satisfied with your purchase, we offer a 30-day return window for unopened and unused products.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or our online portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Pack Your Items

  Securely package the items in their original packaging, ensuring that all seals are intact and the products are protected for transit.

• 3.
  Ship the Package

  Affix the provided shipping label or use a trackable shipping service to send your items back to our distribution center for verification.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund or store credit within 5-7 business days to your original payment method.